Job Quantity 19168882

Job Class Rooms and Visitor Companies Operations

Location W Doha, West Bay, Doha, Qatar, Qatar VIEW ON MAP

Model W Accommodations

Schedule Full-time

Relocation? No

Place Sort Non-Administration/Hourly

Begin Your Journey With Us

Boldly coloring exterior the strains of luxurious, W turns the standard notion of the extravagant resort on its head. Our irreverent perspective and style for extra redefine revelry for the trendy jet set. Our friends have a lust for a life much less extraordinary that drives them to demand extra, expertise all of it, and hit repeat.

We share our friends’ passions, offering insider entry to what’s new and what’s subsequent. Moderation isn’t in our vocabulary and we all know that lust for all times calls for extra, not much less. W friends soak it in and reside every day with a mantra: Detox.Retox.Repeat. When you’re able to create the energetic W scene that’s magnetic to on a regular basis disruptors around the globe, then we invite you to discover a profession with W Accommodations.

Job Abstract

Interact resort friends to reinforce the service expertise by way of activation of all outlet providers inside the foyer space (e.g., Restaurant & Bar, Entrance Desk, Enterprise Heart, Lounge, and so on.). Reply to visitor requests for particular preparations or providers (e.g., transportation, reservations, dry cleansing) by making preparations or figuring out applicable suppliers. Reply to particular requests from friends with distinctive wants and comply with up to make sure satisfaction. Collect, summarize, and supply native space data to tell friends in regards to the property and the encircling space facilities, together with particular occasions and native actions. Contact applicable particular person or division (e.g., Bellperson, Housekeeping, Meals & Beverage Server) as essential to resolve visitor name, request, or drawback. Report accidents, accidents, and unsafe work situations to supervisor; and full security coaching and certifications.

Comply with all firm insurance policies and procedures, guarantee uniform and private look are clear {and professional}, preserve confidentiality of proprietary data, and defend firm belongings. Welcome and acknowledge all friends based on firm requirements, anticipate and tackle friends’ service wants, help people with disabilities, and thank friends with real appreciation. Converse with others utilizing clear {and professional} language, put together and assessment written paperwork precisely and utterly, and reply telephones utilizing applicable etiquette. Develop and preserve optimistic working relationships with others, help staff to succeed in frequent objectives, and hear and reply appropriately to the issues of different workers. Adjust to high quality assurance expectations and requirements. Stand, sit, or stroll for an prolonged time frame or for a complete work shift. Transfer, raise, carry, push, pull, and place objects weighing lower than or equal to 10 kilos with out help. Carry out different affordable job duties as requested.

Marriott Worldwide is an equal alternative employer dedicated to hiring a various workforce and sustaining an inclusive tradition. Marriott Worldwide doesn’t discriminate on the idea of incapacity, veteran standing or another foundation protected beneath federal, state or native legal guidelines.